Yes, all of our jewelry is cast in solid 18 karat gold or platinum. Our pieces have weight (nothing is hollowed) and are meant to last for generations.

No, our pieces do not contain nickel.

Akoya pearls are a type of saltwater cultured pearl famously cultivated in the ocean waters of Japan. They are known for their superior, mirror-like luster and almost perfectly round shape.

Their naturally occurring colors typically range from white to grey, often exhibiting delicate overtones of pink, silver, or green.

The harmony between the ribboned texture from the mitsuro wax and the Akoya pearls make the combination one of our favorites to make.

With proper care, solid precious metal jewelry can be worn and cherished for generations. 

To ensure your pieces remain radiant and durable, regularly clean your jewelry by mixing warm water with a few drops of mild phosphate-free dish soap. Soak the jewelry for 10-15 minutes and gently scrub with a soft-bristled toothbrush. Rinse thoroughly with clean water before patting it dry with a soft cloth. 

Remove your jewelry before swimming, cleaning, or applying beauty products to avoid exposure to harsh chemicals like chlorine and bleach.

Store your pieces separately in soft pouches or jewelry boxes to prevent scratches and tangling.

Pieces with Akoya pearls should be treated particularly gently. Like all pearls, Akoya pearls are sensitive to chemicals and scratching. After wearing, wipe pearls with a soft, clean cloth to remove oils and residues. For occasional deeper cleaning, use warm water with mild soap and a soft cloth. Never use ultrasonic or steam cleaners, as these can damage pearls.

By following these steps, your jewelry will maintain its beauty and luster for years to come.

Yes, we ship all over the world.

We offer complimentary express shipping within Japan and internationally.

For shipping outside of Japan, it includes insurance, but does not cover taxes, tariffs, customs, or duty fees. Receiver will be responsible for paying any local customs, tariffs, taxes, and/or duty fees incurred from importing goods.

Our jewelry is handmade-to-order. Typically, your piece(s) will ship 2-4 weeks after you place an order. Please check product descriptions for current lead times, and check your order confirmation email for further details.

We will send you a shipping confirmation when the piece(s) leave our studio. Please check your promotions/spam folder for our email if you do not see it in your inbox.

We do not accept any returns.

For defects that occur through normal use within 3 months of the purchase date, we will repair or replace the item at no additional cost to you aside from shipping. This warranty covers manufacturing defects, such as loose stones, broken clasps, or issues with craftsmanship. Note that you will be responsible for any shipping costs.

Our warranty policy does not cover damage caused by normal wear and tear, accidental damage, improper care, lost products, or unauthorized repairs. To keep your jewelry in excellent condition, we recommend following our care instructions and scheduling regular maintenance.

To start a warranty exchange, you can contact us at studio@annehara.com. Please provide proof of purchase along with a photo of the item. We will share next steps via email. 

At this time we do not accept custom requests.